Return to Help Index
|When will I receive my window sticker?|
|Thanks for registering in advance!
If you registered prior to the Gate-N-Go deadline for the show (approximately 45 days before to the show), your sticker will be mailed approximately three weeks prior to the event for which you have registered. Window stickers are not mailed at the time of purchase.
If you registered after the Gate-N-Go deadline for the show (within approximately 45 days of the event), you will not receive your sticker in the mail. Please bring the receipt you received to your e-mail inbox to our Registration building outside of the Gate 3 entrance to the Carlisle Fairgrounds when you arrive to the event. Your packet and sticker will be available in the pre-registration line.
|How do I change quantities or cancel an item in my order?|
|Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.|
|My order never arrived.|
|If your order has not arrived, please contact us by phone:
Monday - Friday (excluding holidays)
8am - 5pm EST
We apologize for the inconvenience. Thank you!